Last updated: October 23, 2026
1. About this Policy
This Privacy Policy explains how Indian Robotics Solution Private Limited ("IRS", "we", "us" or "our") handles the personal data of people who visit www.indianroboticssolution.com (the "Website"), send us an enquiry, ask for product documents or apply for a job with us.
We follow the laws of India that apply to personal data, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and the Digital Personal Data Protection Act, 2023 (together, the "Data Protection Laws"). For the personal data we decide how to use, we are the Data Fiduciary.
By using the Website or by sending us your details you agree to this Policy. If you do not agree, please do not use the forms on the Website.
2. Information We Collect
We collect only the information needed for the purpose you give it for. It depends on how you use the Website:
A. Enquiries and contact forms
Your name, email address, phone number (with country code), your message and where the enquiry came from (for example the Contact page, a spare-part enquiry or a drone lab setup enquiry).
B. Product documents
To open the manuals and documents section we ask for your name, email address, mobile number, department and the product category you are interested in.
C. Job applications
Your name, email address, phone number, total experience, current and expected CTC, any additional information you share (such as a portfolio link) and the resume you upload.
D. Technical and usage data
Your IP address, browser and device type, the pages you open and how you reached the Website. This is collected through cookies and similar tools (see our Cookie Policy).
3. How We Use Your Information
We use your information to:
- reply to your enquiries and send you the quotation, documents or support you asked for;
- give you access to product documents and manuals;
- review job applications and contact candidates about their application;
- keep the Website secure, prevent misuse and fix technical problems;
- understand how the Website is used so that we can improve it;
- keep records and meet our legal, tax and regulatory duties.
4. Consent and Lawful Use
We process your personal data on the basis of your consent, which you give when you submit a form on the Website, and for certain lawful uses permitted by the Data Protection Laws (for example, to comply with the law).
You can withdraw your consent at any time by writing to us at the email address below. Withdrawing consent does not affect what we did before you withdrew it, and we may need to keep some information where the law requires.
6. How Long We Keep Information
We keep personal data only for as long as it is needed for the purpose it was collected for, or for as long as the law requires. Enquiries and customer details are kept while we have a business relationship with you and for a reasonable period afterwards. Job applications may be kept for a reasonable time so that we can consider you for other openings, unless you ask us to delete them.
When data is no longer needed we delete it or make it anonymous.
7. Security
We use reasonable security practices and procedures to protect your personal data against unauthorised access, loss, misuse or disclosure. These include access controls, encrypted connections (HTTPS) and limiting access to those who need the data.
No website or system can be made completely secure. Please keep your own devices and accounts safe, and contact us right away if you think your information has been misused.
8. Your Rights
Under the Data Protection Laws you have the right to:
- know what personal data of yours we hold and how it is used;
- ask us to correct, complete or update your personal data;
- ask us to erase your personal data when it is no longer needed for the purpose it was collected for;
- withdraw your consent at any time;
- have your complaints dealt with by our grievance officer (see section 12);
- nominate another person to exercise these rights for you if you die or become unable to do so.
9. Children
The Website is meant for businesses, institutions and adults. We do not knowingly collect personal data of anyone under 18 years of age. If you believe a child has sent us their details, please contact us and we will delete them.
10. Third-Party Services and Links
The Website uses services of other companies, such as Google (analytics and maps on the Contact page), Blogger (our blog posts), ImageKit (images) and our social media pages. These services have their own privacy policies, and we are not responsible for how they handle your data. Please read their policies when you use them.
11. Data Processing Outside India
Some of our service providers may store or process data on servers outside India. Where that happens we take reasonable steps so that your data is handled in line with this Policy, and only in countries and ways the Data Protection Laws allow.
12. Grievance Officer
If you have a question or complaint about how we handle your personal data, or want to use any of your rights, please write to our Grievance Officer. We will acknowledge your message promptly and aim to resolve it within one month.
Grievance Officer, Indian Robotics Solution Private Limited, D-6, Ground Floor, Block D, Sector-2, Noida, Gautam Buddha Nagar, Uttar Pradesh - 201301, India.
Email: info@irs.org.in Phone: +91 9289111051 Working hours: Monday to Saturday, 9:30 AM to 6:30 PM (IST).
13. Changes to this Policy
We may update this Policy from time to time. The date at the top of this page shows when it was last changed. If we make an important change we will say so on the Website. Using the Website after a change means you accept the updated Policy.